Privacy Policy


PRIVACY POLICY

Effective Date: June 18, 2026



Welcome to Elite Service Experts ("Company," "we," "our," or "us"). We respect your privacy and are committed to protecting the personal information you provide when using our website, products, and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.


1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (if applicable)

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and similar technologies

2. How We Use Your Information

We may use your information to:

  • Provide and maintain our services
  • Process transactions
  • Respond to inquiries and customer support requests
  • Send administrative communications
  • Improve our website and services
  • Analyze usage trends
  • Comply with legal obligations

3. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers who assist in operating our business
  • Payment processors
  • Legal or regulatory authorities when required by law
  • Business partners as necessary to provide services

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

Users may adjust browser settings to refuse cookies; however, some features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your information
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, contact us using the information below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Elite Service Experts, Inc.
Address: 819 Striker Ave, Ste 16 Sacramento, CA 95834
Email: Eliteserviceexperts@elite.gs
Phone: 916-568-1400

Acknowledgment

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.


TEXT MESSAGE NOTIFICATIONS


Elite Service Experts will be collecting opt-in verbally from their customers. The customers will be able to opt in

to receive messages either in person at their physical location, or over a phone call if the customer calls. When

a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to

ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch

notifications and job completion surveys. They will be verbally informed that “Message and data rates may

apply”, “Message frequency may vary”, and they can; “text HELP for support or more information and STOP to

unsubscribe at any time and no further messages will be sent”. They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes.